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System Requirements

To ensure high-quality voice and data transmission, users and administrators should verify their hardware and network environment against the following specifications.

🌐 Web Browser Requirements The web application uses WebRTC technology to handle real-time audio and video directly in your browser without additional plugins.

ComponentMinimum RequirementRecommended
Google ChromeVersion 90+Latest Stable Version
Mozilla FirefoxVersion 88+Latest Stable Version
Microsoft EdgeVersion 90+ (Chromium-based)Latest Stable Version
Safari (macOS)Version 14.1+Latest Stable Version

Essential Browser Settings

  • Microphone/Camera Access: Must be set to "Allow" for the application URL.

  • Pop-ups: Disable pop-up blockers to ensure call notifications and windowed dialers function correctly.

  • Cookies: "Functional Cookies" must be enabled to maintain your login session.

📱 Mobile App Requirements

For "on-the-go" connectivity, our mobile applications are available on the official app stores.

  • iOS (iPhone/iPad): Requires iOS 15.0 or later.

  • Android: Requires Android 10.0 (API level 29) or later.

  • Push Notifications: Must be enabled to receive incoming call alerts while the app is in the background.

☎️ Physical IP Phones (SIP)

The application supports standard SIP-compliant hardware. We officially support and provide auto-provisioning templates for:

  • Poly (Polycom): VVX Series, CCX Series.

  • Yealink: T4 and T5 Series.

  • Cisco: 7800 and 8800 Series (Multiplatform firmware).

Hardware Setup

  • Network: Phones require a 10/100/1000 Mbps Ethernet port.

  • Power: Support for PoE (802.3af) is recommended to eliminate the need for wall power adapters.

⚡ Network & Bandwidth

VoIP quality depends heavily on your internet stability.

Bandwidth Consumption A single high-definition voice call typically requires 100 kbps of dedicated upload and download bandwidth.

  • Small Office (1-5 users): 5 Mbps Up / 5 Mbps Down.

  • Large Office (20+ users): 50 Mbps Up / 50 Mbps Down + QoS (Quality of Service) enabled on your router to prioritize voice packets.

Network Health Metrics For the best experience, your network should meet these targets:

  • Latency: < 150ms (ideally < 80ms).

  • Jitter: < 30ms.

  • Packet Loss: < 1%.